Consultation

Privacy Policy

Welcome to Nuvaya. Your trust matters to us, and we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://demos-nuvaya.novatixel.pe/ or connect with us by phone at +1 (317) 403-3160 or by email at info@nuvaya.com. By using our website or services, you agree to this policy.

Information We Collect

We collect a few types of information to make sure we can provide you with the best service possible:

  • Personal details you share: Things like your name, phone number, email, or address when you book an appointment, sign up for updates, or send us a message.
  • Appointment details: When you schedule a visit, we note the service, date, and time to keep our records straight.
  • Website use data: We may gather info like your browser type, device, and pages you look at, mainly through cookies. This helps us improve the website.

How We Use Your Information

We use your information only for clear reasons connected to our services. Here’s how we put it to use:

  • To confirm your bookings and send reminders.
  • To respond to your questions or requests.
  • To improve our treatments, website, and customer experience.
  • To share updates, promotions, or news about Nuvaya—only if you want them.
  • To keep our business safe and meet legal requirements.

Sharing Your Information

We do not sell or rent your personal details. In some cases, we may share limited info with trusted partners, but only if needed to support our business:

  • Service providers: For example, companies that help us manage our website, payment processing, or appointment software.
  • Legal reasons: If we are required by law, court order, or government request.

We always make sure anyone we work with treats your information responsibly.

Cookies and Tracking

Our website uses cookies—small files saved on your device. Cookies help us understand what parts of the site work well and which ones need attention. You can control cookies through your browser settings. If you block them, some features of our website may not work as smoothly.

Data Storage and Security

We store your information safely and use reasonable security measures to protect it. But no system is 100% secure. While we do our best, we cannot guarantee complete protection. If you ever suspect your information is at risk, please reach out to us right away.

How Long We Keep Your Information

We keep your information only as long as needed for the reasons explained in this policy. For example, we may keep appointment records for a while to track history, but we don’t keep personal details forever unless required by law.

Your Choices

You have full control over your information. Here are some ways you can manage it:

  • Ask us for a copy of the personal details we have about you.
  • Request corrections if something is wrong or outdated.
  • Tell us to delete your information (unless we have to keep it for legal reasons).
  • Unsubscribe from marketing emails anytime by clicking the link in the email or contacting us directly.

Children’s Privacy

Our services are for adults. We do not knowingly collect personal details from children under 13. If we learn we’ve collected info from a child, we will delete it quickly. If you believe a child has given us personal information, please contact us.

Links to Other Sites

Sometimes our website may link to other websites for convenience or resources. Please know that we are not responsible for the privacy practices of those sites. We encourage you to read their policies if you visit them.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make big changes, we’ll post the update date at the top of this page so you know when it was last revised. By continuing to use our website or services after updates, you agree to the new terms.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, we’d love to hear from you. Please contact us using any of these methods:

At Nuvaya, we value your trust. We believe in being clear and respectful with how we handle your personal details. Thank you for choosing us for your care and wellness needs.